Honest, unfiltered UX reviews of world-class SaaS products, so you can spot what's costing them customers and fix it in your own product.
Luma skips onboarding completely and gets away with it
Whereby's time to value is impressive if you survive being hit with the pricing page twice
Tally skipped signup entirely and it might be genius
Asana's $5B onboarding has a basic UX problem
MailerLite's sneaky upsell strategy is genius (and you should steal it)
How Cal.com hides complexity without removing it
Hotjar gets so much right then trips on the basics
ScoreApp has a brilliant idea buried under a messy experience
Canny promised an intuitive UI. I got stuck in 5 minutes.
Why ClickUp's learning curve doesn't matter (and yours might not either)
I almost gave up on Gamma before I saw what it could do
I gave Miro's AI a lazy prompt and it still delivered
I signed up for a free trial but Kit asked me to pay before I saw anything
Attio's guilt-trip modal is secretly a conversion tool
SavvyCal's onboarding rewards patience but most users won't wait