Whereby's time to value is impressive if you survive being hit with the pricing page twice

All right guys, welcome to another teardown.

So this time we're going to be taking a look at webi.

So webi is a video conference tool, a little bit like Google Meet or Zoom.

So it's built for individuals and teams as well as product builders as well.

they talk about how user friendly the platform is here on the homepage.

So keen to dive into this, one plan of action is to sign up for the product, go through onboarding if there is any, and then create our first meeting room and then maybe share that with somebody as well.

but I'm going to give you my thoughts on that first use experience as a new user of a product that I've never used before.

So I'll share what I think is working, what's not and also what could be approved as well.

All right, so let's get started then.

I'm going to hit sign up Okay, so first things first.

we're given a choice about which, whereby product we're interested in.

So this is really interesting.

we've got two different options here.

We've got whereby meetings, which is the instant video calls and then we've got the embedded whereby.

So if you're going to use the video call API for those billing software we can click that one if not and we just want to kind of jump into a call and then whereby meetings is the option So I think they're really clear on this and it's an obvious choice that I think users need to make at this point.

and if we scroll down we've got a table below here as well.

which just highlights the differences between the meeting and the embedded product.

Okay, I'm just going to select whereby meetings I'm going to go through this experience together.

Let's click get started.

Okay so then we're asked about which meeting plan we're interested in.

so I'm not a huge fan of hitting users with a pricing page before we've even got it into the product.

For me it feels quite premature and as a new user I just want to get in there, experience some value So at this point I'm just going to hit get started on this free plan.

And now this has taken us to a signup page so this is very on brand follows on from the website.

I like the fact we've got a testimonial here as well from the CEO of Miro and he talks about how super simple it is for teams that are collaborating.

Got a couple of sign up options over here on the left.

social sign up for Google and Apple.

Not quite sure where the others are.

normally you'd see Microsoft in there but looks like we don't have that option.

Alternatively we can sign up with an email And then we've got options for terms and conditions and whether we want to receive their newsletter as well.

So I don't dive into that too much really.

keen to kind of get into the product and experience it.

So let's hit sign up with Google then.

Okay so we've done that and we still need to decide whether we want to receive a newsletter with tips and offers from whereby feels like they're pushing this pretty hard.

sure It's all very useful but I think for the purpose of this teardown let's just hit continue.

Okay, so we're back to a pricing plan page.

wasn't expecting this.

We've obviously already been here and when we started this process by selecting the free pricing plan.

So I've no idea why we've come back here.

So let's just hit get started again on this one.

Alright, so it looks like we're making some progress on this one now so hopefully it won't be too long before we get in there.

So next step in the process then is to create a meeting room.

So it's quite clear about what this is.

This is a space for me.

the link never changes so it's really easy to share which is obviously a bit different.

If you had a Google Meet link for example I do think it would be useful for users to understand what security measures are in place here.

So if I create a meeting room I just want to make sure that nobody who isn't supposed to get in does and then I want to know whether the meeting room is always open or whether somebody has to knock before they get in there.

I think that would be useful at this point just to help reissue users.

Anyway, so let's choose our room name then.

So as predicted when we're typing in here we can see in real time that the room name has been updated on the illustration on the right which is nice.

It Starts to give me a feel for, what to expect when I get in the product.

I do like the illustrations, but I think at this point I would have preferred an actual screenshot of the product.

because this feels very kind of abstract right now.

We also have the option to skip if this is not something we want to do right now.

Or we can just hit finish and we'll go to the next step.

Okay, so the next step in the process then is to accept permissions for the camera and the microphone, which obviously makes sense with a product like this.

Like going to get very little value from it, if the microphone or the camera is not working.

But I think it's a very, So they are explaining the obvious here about why they need camera and microphone access.

But I still see other products don't do this and just presume that users will accept the permissions regardless.

But I do think it's important to be clear and upfront about this.

So let's hit request.

We've got a nice little preview here as well.

So we can test the sound levels and we can see how the video is working.

just going to hit join meeting, and presumably it will take us straight into a meeting room.

All right, so just like that, we've gone through sign up, we've gone through some very, very minimal, onboarding to create our new room.

And now we're in the room.

I'm now getting a, getting a better understanding of what the product is about, how it works.

Okay, so a couple of things I'm noticing right off the bat here.

We could join this meeting room from my mobile device by scanning the QR code, which I think is really useful.

I guess it would be quite helpful to see what that would look like.

I love the fact that no other apps are required to join the meeting room.

and then underneath that we've got the option to, join by sending the URL, which makes sense.

And then when we hit share, we can see that link is copied.

Right, let's hit skip for now on this one then.

So that panel on the right was obviously part of the first use experience there and presumably wouldn't be there next time we jump in.

So the UI definitely resembles maybe Google Meet.

it looks all very familiar to me.

Everything is where you'd kind of expect it to be.

over here on the right, obviously we have the option to copy the link again if we need to.

And this is what I was looking for when we first, created the room was the fact that the room is going to be locked by default.

So guests do need, to knock before they can enter.

I think that would have been useful to know when we created the room.

just to put users at ease, really.

Anyway, I think we've got quite a bit of value from this really quickly.

Besides the pricing that, appeared twice, it's been pretty smooth, and we've managed to get into the product really quickly, experience some value, start to understand what it's all about.

And I think that bought really well.

for webuye.

Anyway, guys, I'm gonna leave it there.

let me know what your thoughts are, and I'll see you in the next one.