Loom terms

Link Expanding feature

Enables the expansion of a shared link to show a preview of the video content.

What is the link expanding feature in Loom?

The link expanding feature in Loom is a functionality that allows users to share more information about their content without requiring the recipient to leave the page. When a user shares a link to a Loom video, the link expanding feature provides a preview of the video directly within the platform where the link is shared. This could be in a chat message, an email, or a social media post.

This feature is particularly useful for providing context or a sneak peek of the video content, encouraging the recipient to click and watch the full video. It enhances the user experience by making content more accessible and engaging. It also saves time as the recipient can get an idea of the video content without having to open a new tab or window.

How does the link expanding feature work in Loom?

Loom's link expanding feature is designed to enhance the user experience by providing a preview of the content before it is accessed. When a Loom video link is shared, the recipient can see a thumbnail preview of the video, the title, and a brief description without having to click on the link. This feature works on various platforms where the link is shared, such as in emails, on social media, or in chat applications.

The link expanding feature works automatically when a Loom video link is shared. The platform where the link is shared fetches the metadata associated with the link, which includes the thumbnail, title, and description. This metadata is then displayed as a preview. This feature not only provides context about the video but also makes the shared content more engaging and interactive.

Why is my link expanding feature in Loom not working?

There could be several reasons why your link expanding feature in Loom is not working. One common issue could be related to your browser. Ensure that you are using a compatible and updated browser. Clearing your browser's cache and cookies or trying a different browser can often resolve this issue.

Another possibility could be that the feature has been disabled in your Loom settings. Check your settings to ensure that the link expanding feature is enabled. If you're still having trouble, it could be due to a temporary glitch or bug in the Loom system. In this case, reaching out to Loom's customer support for assistance would be the best course of action.

Can I customize the link expanding feature in Loom?

Yes, you can customize the link expanding feature in Loom. Loom offers a variety of customization options to enhance your video recording and sharing experience. You can customize the appearance of your video link, including the title and thumbnail, to make it more appealing and relevant to your viewers.

However, it's important to note that the level of customization may depend on the type of account you have with Loom. Some advanced features may only be available to premium users. Always check the settings or help section within the Loom platform or reach out to their customer support for specific customization inquiries.

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