Circle terms

Feedback Collection

Methods for gathering input or opinions from members, such as through forms or direct feedback channels.

What is Feedback Collection in Circle

Feedback Collection in Circle is a feature that allows community managers and members to gather, manage, and respond to feedback from their community members. This feature is designed to help community leaders understand the needs, preferences, and concerns of their members, thereby enabling them to make informed decisions and improvements.

The platform allows users to submit their feedback directly, vote on existing feedback, and engage in discussions about the feedback. The feedback can be categorized and prioritized based on its importance and relevance. This helps in identifying the most critical feedback that needs immediate attention. The platform also provides analytics to track the progress of feedback resolution. Overall, Feedback Collection in Circle is a powerful tool for enhancing community engagement and satisfaction.

How to enable feedback collection in Circle?

To enable feedback collection in Circle, you first need to create a space specifically for feedback within your community. This can be done by clicking on the "Create Space" button on the dashboard. You can name this space something like "Feedback" or "Suggestions" and provide a brief description to guide your members on the kind of feedback you are looking for.

Once the space is created, you can then set up the permissions to allow all members to post their feedback. Go to the "Settings" of the space, then to "Permissions". Here, you can adjust who can view, post, comment, and react to posts in this space. Make sure to save your changes. Now, your members can start providing their feedback in this dedicated space. You can also pin a post at the top of the space to guide your members on how to provide effective feedback.

How does feedback collection work in Circle?

Circle is a modern platform designed for creators, founders, and online communities to bring their discussions, memberships, and content all together in one place. Feedback collection in Circle is a straightforward process. Users can create a dedicated space or category within their community specifically for collecting feedback. This could be in the form of a discussion thread, poll, or Q&A session. Members of the community can then post their feedback, ideas, or suggestions in this space.

The platform also allows for direct messaging, so users can send private feedback to the community administrators if they prefer. Additionally, Circle integrates with popular tools like Slack, Zapier, and Discourse, which can be used to gather and manage feedback more efficiently. The platform's robust analytics and insights feature can also be used to analyze feedback and track trends over time. This makes it easier for community managers to understand their members' needs and make informed decisions.

Can I customize the feedback collection feature in Circle?

Yes, you can customize the feedback collection feature in Circle. Circle offers a variety of customization options to tailor the feedback collection process to your specific needs. You can modify the appearance, functionality, and content of the feedback form to better align with your brand and objectives.

You can also set up automatic notifications to keep you updated on new feedback, and you can manage and organize the feedback you receive in a way that works best for you. This flexibility allows you to create a feedback collection process that is both efficient and effective, ensuring you get the most out of the insights provided by your community members.

If you use videos with your community...

You should try - your all-in-one screen recorder, to create launch videos, community updates, social media videos, 1:1s for customers, and more!

Tella isn't just a screen recorder. It combines the simplicity of Loom with the creativity of Canva to create great looking videos with no effort.

With Tella, you can record your screen and/or camera, combine separate clips and quickly remove mistakes, apply beautiful backgrounds, change the camera layout, add zoom effects - almost instantly.

Tella screen recorder

< Back to Circle glossary

Try Tella today!

Screen recording for creators — simple and powerful.

7-day free trial — no credit card required