Video Recorder For

Customer Support

Efficiently capture and share visual information for seamless customer assistance.

7-day free trial — no credit card required

What is a video recorder for customer support?

A video recorder for customer support is a tool that helps businesses record and store video conversations with their customers. It allows customer service representatives to capture and review interactions with customers, which can be helpful for training purposes or resolving any disputes that may arise. This tool helps businesses improve their customer service by providing a visual record of conversations, allowing them to identify areas for improvement and ensure consistent and high-quality support.

How to record a video, for customer support?

To record a video for customer support using Tella, follow these three simple steps: Record, Edit, and Share.

Firstly, open the Tella app on your device. On the home screen, you will find a red button with a camera icon. Tap on it to start recording your video. Tella allows you to record both your device's screen and your front-facing camera simultaneously, making it perfect for customer support videos.

Once you start recording, Tella will display a small toolbar with various options. You can pause or resume the recording, switch between the front and back cameras, and even draw on the screen to highlight important points. This feature is particularly useful when explaining complex concepts or demonstrating step-by-step processes.

After you have finished recording, tap the stop button to end the recording session. Tella will automatically save your video to your device's gallery. Now it's time to move on to the next step: editing.

Open the Tella app again and select the video you want to edit from your gallery. Tella provides a user-friendly editing interface where you can trim the video, add captions or subtitles, and even include background music. You can also rearrange different sections of the video to ensure a smooth flow of information.

Once you are satisfied with the edits, it's time to share your video. Tella offers various sharing options, including direct sharing to popular social media platforms like Facebook, Instagram, or Twitter. You can also save the video to your device or upload it to cloud storage services like Google Drive or Dropbox.

In conclusion, Tella simplifies the process of recording, editing, and sharing customer support videos. Its intuitive interface and powerful features make it an excellent tool for creating valuable content that can assist and engage customers effectively.

Not another
screen recorder

Today's video tools force you to choose between speed and creativity. Tella doesn’t.

Record clips

Say goodbye to long, single takes.





Pick a stunning preset or add your own.

Zoom effects

It's time for your close-up.

Trim & split

Ditch the bad bits. Keep the good bits.


Break out of the camera bubble.


Welcome to


Automatic and all-editable.

Portrait mode

Record horizontal, publish vertical.

Upload clips

Intros, outro, and more. You can add 'em all.


Share & export

Get your video where it needs to go.

Loved by creators

We could toot our horn, but customers do it for us.

Zack Swire

If you're a Coach or a Creator, and you'd like to create better videos quickly, check out @TellaHQ

I switched from Loom & I'm not looking back.


@TellaHQ is the best!

Luca Restagno

Anyway, I used @TellaHQ to record the video.

And it's an amazing product 🤩

I'm really impressed by the video composition and the final result.

Brilliant 👌

Jordan Godbey

Loving how easy it is to record my course on Tella. Makes it look super cool too when switching between camera and screenshare.

Justin Moore

I recorded my entire Gifted to Paid course using @TellaHQ

Very bullish on Grant and the team 👀

Tom Osman

@TellaHQ is the bomb btw.

Laura Evans-Hill

A HUGGGGEEEE shout out to @TellaHQ & @RealAntipreneur for putting me onto them - you have just levelled up my client, course and content video game in 2 minutes.

Connor Finlayson

Just a little @TellaHQ appreciation tweet. Tella has improved my content creation workflows significantly. Highly recommend.

Alan Smith

Sending short form videos to your clients, prospects and colleagues is so impactful.

The best software I’ve found is @TellaHQ

Simple and intuitive

Captions automatically created

Can be branded

Free for basic service

(I’ve got no affiliation)


@TellaHQ Is brilliant, no more Loom for me 😬

Chi Señires

@TellaHQ really is so useful and intuitive. I love the quirky colors too 😆 Might just use it as well for personal recordings :)))

James Devonport

Thank you, love @TellaHQ for producing all my help + tutorial videos 💜

Tom Critchlow

Wrapping up day 1 of video shooting for the next course and just so much <3 for @TellaHQ

- Impeccable and speedy customer support (even on a Sunday!)

- Great auto captions (recognizing words like Marriott and URL!)

- Putting great video production within reach (in browser!)

Dan Rowden

Wow @TellaHQ is good ⚡️

Try Tella today!

Start recording better customer support videos

7-day free trial — no credit card required