Screen Recorder For

Customer Support

Effortlessly capture and share detailed video tutorials and troubleshooting demonstrations.

7-day free trial — no credit card required

What is a screen recorder for customer support?

A screen recorder for customer support is a tool that helps customer support agents record their computer screens while assisting customers. It allows them to capture and share their screen activities with customers, making it easier to explain complex processes or troubleshoot issues. This can be done through video recordings or live screen sharing sessions.

The value of a screen recorder for customer support is that it enhances communication and improves customer satisfaction. By visually demonstrating solutions or guiding customers through steps, support agents can provide clearer instructions and resolve issues more effectively. It also helps in training new agents by allowing them to review recorded sessions and learn from experienced colleagues. Overall, a screen recorder for customer support simplifies the support process, saves time, and ensures a better customer experience.

How to record a video, for customer support?

To make a video for customer support using the Tella app, you need to follow three simple steps: Record, Edit, and Share.

First, you need to record your video. Open the Tella app on your device and tap on the "Record" button. Make sure you have a stable internet connection and good lighting for better video quality. Start by introducing yourself and briefly explaining the purpose of the video. Then, address the customer's issue or question in a clear and concise manner. Keep your video short and to the point, as customers appreciate quick and efficient solutions.

Once you have recorded your video, it's time to edit it. Tap on the "Edit" button in the Tella app. Here, you can trim any unnecessary parts of the video, add captions or subtitles for better understanding, and even include visual aids like screenshots or diagrams if needed. Editing allows you to enhance the overall quality and clarity of your video, making it more engaging and informative for the customer.

After editing, you can now share your video with the customer. Tap on the "Share" button in the Tella app. You can choose to share the video directly through the app by entering the customer's email address or phone number. Alternatively, you can save the video to your device and share it through other platforms like email, messaging apps, or social media. Sharing the video promptly ensures that the customer receives the support they need in a timely manner.

In conclusion, making a video for customer support using the Tella app involves three simple steps: Record, Edit, and Share. By following these steps, you can provide efficient and effective support to your customers, enhancing their overall experience and satisfaction.

Not another
screen recorder

Today's video tools force you to choose between speed and creativity. Tella doesn’t.

Record clips

Say goodbye to long, single takes.





Pick a stunning preset or add your own.

Zoom effects

It's time for your close-up.

Trim & split

Ditch the bad bits. Keep the good bits.


Break out of the camera bubble.


Welcome to


Automatic and all-editable.

Portrait mode

Record horizontal, publish vertical.

Upload clips

Intros, outro, and more. You can add 'em all.


Share & export

Get your video where it needs to go.

Loved by creators

We could toot our horn, but customers do it for us.

Zack Swire

If you're a Coach or a Creator, and you'd like to create better videos quickly, check out @TellaHQ

I switched from Loom & I'm not looking back.


@TellaHQ is the best!

Luca Restagno

Anyway, I used @TellaHQ to record the video.

And it's an amazing product 🤩

I'm really impressed by the video composition and the final result.

Brilliant 👌

Jordan Godbey

Loving how easy it is to record my course on Tella. Makes it look super cool too when switching between camera and screenshare.

Justin Moore

I recorded my entire Gifted to Paid course using @TellaHQ

Very bullish on Grant and the team 👀

Tom Osman

@TellaHQ is the bomb btw.

Laura Evans-Hill

A HUGGGGEEEE shout out to @TellaHQ & @RealAntipreneur for putting me onto them - you have just levelled up my client, course and content video game in 2 minutes.

Connor Finlayson

Just a little @TellaHQ appreciation tweet. Tella has improved my content creation workflows significantly. Highly recommend.

Alan Smith

Sending short form videos to your clients, prospects and colleagues is so impactful.

The best software I’ve found is @TellaHQ

Simple and intuitive

Captions automatically created

Can be branded

Free for basic service

(I’ve got no affiliation)


@TellaHQ Is brilliant, no more Loom for me 😬

Chi Señires

@TellaHQ really is so useful and intuitive. I love the quirky colors too 😆 Might just use it as well for personal recordings :)))

James Devonport

Thank you, love @TellaHQ for producing all my help + tutorial videos 💜

Tom Critchlow

Wrapping up day 1 of video shooting for the next course and just so much <3 for @TellaHQ

- Impeccable and speedy customer support (even on a Sunday!)

- Great auto captions (recognizing words like Marriott and URL!)

- Putting great video production within reach (in browser!)

Dan Rowden

Wow @TellaHQ is good ⚡️

Try Tella today!

Start recording better customer support videos

7-day free trial — no credit card required