Substack terms

Subscriber Export

Exporting the list of subscribers.

What is a subscriber export in Substack?

A subscriber export in Substack refers to the process of downloading a list of all your subscribers from your Substack account. This list is typically downloaded as a CSV file, which can be opened in spreadsheet programs like Microsoft Excel or Google Sheets. The list includes information about your subscribers such as their email addresses, subscription status, and the date they subscribed.

This feature is particularly useful for creators who want to keep a backup of their subscriber list, analyze their subscriber data, or use the list for other marketing purposes. It's also essential for those who wish to migrate their subscribers to another platform. Substack makes it easy to export your subscribers, ensuring that you have full control over your audience data.

How to export subscribers from Substack?

To export subscribers from Substack, you need to first log into your Substack account. Once you're logged in, navigate to your dashboard by clicking on your profile picture in the top right corner and selecting 'Dashboard' from the dropdown menu. From your dashboard, click on 'Subscribers' in the left-hand menu. This will take you to a page that lists all of your subscribers.

On the Subscribers page, you'll see a button labeled 'Export CSV' at the top right corner. Click on this button to export your subscribers. A CSV file will be downloaded to your computer, which will contain a list of all your subscribers, along with their email addresses and subscription status. You can open this file in any spreadsheet program like Microsoft Excel or Google Sheets to view and manage your subscriber data.

What data is included in Substack's subscriber export?

Substack's subscriber export includes a comprehensive set of data about the subscribers. This includes their email addresses, the date they subscribed, their subscription status (whether they are active, paused, or cancelled), and the type of subscription they have (free or paid). It also includes information about their payment, such as the amount they pay, the currency they use, and the date of their last payment.

In addition, the export includes data about the subscriber's engagement with the content. This includes the number of posts they have read, the number of comments they have made, and whether they have liked any posts. It also includes information about their location, based on their IP address. This data can be used to understand the subscriber's behavior and preferences, and to tailor content and marketing strategies accordingly.

Is it possible to import my Substack subscriber export to another platform?

Yes, it is possible to import your Substack subscriber export to another platform. Substack allows you to export your subscriber list as a CSV file, which can then be imported into another platform. This feature is particularly useful if you decide to switch to a different newsletter service or want to use a more advanced email marketing tool.

The process typically involves going to your Substack dashboard, selecting 'Subscribers', and then choosing the 'Export CSV' option. Once you have the CSV file, you can import it into your new platform. However, the exact steps for importing the file will depend on the specific platform you're moving to. Always ensure to comply with all relevant data protection and privacy regulations when transferring subscriber data.

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