Email Marketing terms

Re-engagement Campaign

An email campaign specifically designed to re-ignite interest among subscribers who have become inactive.

What is a re-engagement campaign in email marketing?

A re-engagement campaign in email marketing is a targeted strategy designed to rekindle interest and interaction among subscribers who have become inactive or less responsive over time. The primary goal is to re-engage these subscribers by sending them personalized, relevant, and compelling content that encourages them to interact with the brand again. This could be in the form of special offers, reminders, updates, or exclusive content that they might find valuable.

These campaigns are crucial in email marketing as they help to maintain a healthy email list, improve email deliverability rates, and increase overall engagement. They also provide an opportunity to understand why subscribers became inactive, which can offer valuable insights for future marketing strategies. If the re-engagement efforts are unsuccessful, it might be best to remove these subscribers from the list to maintain a high-quality database.

How to measure the success of a re-engagement campaign in email marketing?

The success of a re-engagement campaign in email marketing can be measured through several key performance indicators (KPIs). The most direct metric is the open rate, which indicates how many recipients are actually opening the emails. A significant increase in open rates after the launch of the re-engagement campaign can be a strong sign of its success. Similarly, the click-through rate (CTR), which measures how many people clicked on links within the email, can also indicate the level of engagement and interest in the content.

In addition to these, the conversion rate is another crucial metric. This measures how many recipients performed the desired action, such as making a purchase or signing up for a service. A high conversion rate means the campaign is not only attracting attention, but also driving action. Lastly, the unsubscribe rate can also provide insights. If the unsubscribe rate decreases following the campaign, it suggests that the campaign is successful in re-engaging subscribers. However, it's important to consider these metrics in combination, as they provide a more holistic view of the campaign's performance.

What are the best strategies for a re-engagement campaign in email marketing?

One of the best strategies for a re-engagement campaign in email marketing is to segment your audience. This involves identifying inactive subscribers and creating a separate email list for them. By doing this, you can tailor your content to specifically target these individuals, making your emails more personalized and relevant. You can also use this opportunity to remind them about the benefits of your product or service, offer special discounts, or provide valuable content that they may have missed.

Another effective strategy is to ask for feedback. This can be done through a simple survey or questionnaire that asks why they haven't been engaging with your emails. This not only gives you valuable insight into what you can improve, but also shows your subscribers that you value their opinion. Additionally, consider testing different subject lines, email designs, and content types to see what generates the most engagement. Lastly, make sure to track your results and adjust your strategy accordingly.

Why is a re-engagement campaign important in email marketing?

A re-engagement campaign is crucial in email marketing for several reasons. Firstly, it helps to rekindle the interest of subscribers who have become inactive or unresponsive over time. By sending targeted and personalized emails, businesses can remind these customers about their products or services, offer special deals, and encourage them to interact with the brand again. This can lead to increased customer retention, which is often more cost-effective than acquiring new customers.

Secondly, a re-engagement campaign can provide valuable insights into why certain subscribers have become inactive. By analyzing the response to these campaigns, businesses can identify common issues or trends, such as irrelevant content or poor timing, and make necessary adjustments to their overall email marketing strategy. Furthermore, maintaining a high level of engagement is essential for deliverability. Internet Service Providers (ISPs) monitor engagement rates to determine whether emails should be delivered to the inbox or the spam folder. Therefore, regularly cleaning your email list and re-engaging inactive subscribers can improve your deliverability rate and ensure that your emails reach the intended recipients.

Alsongside email marketing, if you're into video marketing...

You should try - your all-in-one screen recorder, to create launch videos, product demos, social media videos, 1:1s for customers, and more!

Tella isn't just a screen recorder. It combines the simplicity of Loom with the creativity of Canva to create great looking videos with no effort.

With Tella, you can record your screen and/or camera, combine separate clips and quickly remove mistakes, apply beautiful backgrounds, change the camera layout, add zoom effects - almost instantly.

Tella screen recorder

< Back to Email Marketing glossary

Try Tella today!

Screen recording for creators — simple and powerful.

7-day free trial — no credit card required