Kajabi terms

Knowledge Base

A collection of articles and tutorials for using Kajabi.

What is a knowledge base in Kajabi?

A knowledge base in Kajabi refers to a centralized repository where information is stored, organized, and managed. It is a comprehensive library of detailed articles about various aspects of Kajabi's platform, including its features, functionalities, and how to use them. The knowledge base is designed to provide users with self-service support and immediate answers to their questions.

The Kajabi knowledge base is an invaluable resource for both new and experienced users. It offers a wide range of guides, tutorials, and tips to help users navigate the platform and maximize its potential. It is regularly updated and expanded to ensure that it covers the latest updates and developments in the platform. The knowledge base is easily accessible and searchable, making it a convenient tool for users to find the information they need.

How to use the Knowledge Base feature in Kajabi?

The Knowledge Base feature in Kajabi is a tool that allows you to create, manage, and share information with your users. To use this feature, you first need to log into your Kajabi account and navigate to the "Website" tab on the dashboard. From there, select "Knowledge Base" from the dropdown menu.

Once you're in the Knowledge Base section, you can start creating articles. Click on the "New Article" button to start. You'll be prompted to enter a title and the content for your article. You can also add tags to make it easier for users to find your article. Once you're done, click "Save" to publish your article. You can also organize your articles into categories for easier navigation. To do this, simply click on "New Category" and enter a name for your category. Then, drag and drop your articles into the appropriate categories.

What are the benefits of using the Knowledge Base in Kajabi?

Using the Knowledge Base in Kajabi offers several benefits. Firstly, it serves as a comprehensive resource for users to find answers to their questions and solutions to their problems. This self-service tool reduces the need for customer support intervention, saving time for both the user and the support team. It contains a wide range of articles, guides, and tutorials that cover various aspects of the platform, making it easier for users to understand and navigate the system.

Secondly, the Knowledge Base is continuously updated, ensuring that the information provided is current and relevant. This makes it a reliable source of information for users. It also promotes learning and skill development, as users can educate themselves about different features and functionalities of Kajabi at their own pace. Overall, the Knowledge Base enhances user experience, promotes self-reliance, and contributes to efficient problem-solving.

How to organize content in the Knowledge Base in Kajabi?

Organizing content in the Knowledge Base in Kajabi can be done in a few steps. First, you need to create categories for your content. This can be done by going to the "Manage" section, then "Knowledge Base", and then "Categories". Here, you can add new categories and subcategories, and arrange them in the order you want. You can also edit or delete existing categories.

Next, you need to add articles to your categories. This can be done by going to the "Articles" section under "Knowledge Base". Here, you can create new articles, edit existing ones, and assign them to the categories you've created. You can also arrange the articles in the order you want within each category. Remember to save your changes. This way, your content will be well-organized and easy for your users to navigate.

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