If you’ve just recorded a video on the Tella Mac app but can’t edit it, this guide will help you troubleshoot and resolve the issue.Documentation Index
Fetch the complete documentation index at: https://tella.com/docs/llms.txt
Use this file to discover all available pages before exploring further.
- Check the Tella account you’re logged in with on the Mac App.
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Check the Tella account you’re logged in with on your browser.
- Open Tella in your web browser by going to tella.tv
- Click your workspace name in the top left
- Click the Profile tab
- Take note of this email address
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Compare the email addresses from Steps 1 and 2. They should be identical.
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If the accounts are different:
- Sign out of Tella in your web browser
- Log back in using the same email address you’re using on the Mac App
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If the accounts are different: