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Change your account email in Settings → Profile: click the pencil icon next to your email, then confirm the 6-digit code Tella sends to the new address.

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1. Open your profile settings

  1. Sign in to Tella with your current email address.
  2. Click your workspace name in the top left of the sidebar.
  3. Select Settings from the dropdown. It opens on your Profile page.

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2. Request the change

  1. Click the pencil icon next to your current email address.
  2. Enter your new email address in both fields.
  3. Click Send code.
Your account email does not change until you confirm the code sent to the new address.

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3. Confirm your new email

  1. Open the inbox for your new email address.
  2. Find the six-digit confirmation code from Tella.
  3. Enter the code in the Change email window.
  4. Click Confirm.
If you see That code didn’t work. Double-check it or request a new one., check that you entered it correctly. You can close the window and start the process again to request a new code. If you see Too many attempts. Please wait 15 minutes before trying again., wait before trying another code. You can make up to 10 confirmation attempts in 15 minutes.

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4. Sign in with your new email

After your email is confirmed, click Log in with new email. Sign in with your new email address and the same password.

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If you cannot send a code

If you see An account with this email address already exists., the new address is already in use, even if you cannot find a Tella account for it. See what to do with an address already in use. If you see Too many attempts. Please wait an hour before trying again., wait before requesting another code. You can try to send a code up to five times in one hour.
Last modified on September 28, 2026