UserGems: New Navigation Bar

Let's take a quick lap around your UserJams Command Center so you know exactly where everything lives.

We'll dig deeper into each of these areas in a follow-up video.

Now, your navigation bar starts with Home and Reporting, then breaks off into 3 sections: Action, Intelligence, and Connections, with Settings at the bottom.

Let's kick it off with the home page.

Here you get a high-level snapshot of campaign performance, how different signals and actions like the writing agent have influenced your pipeline over time and a forecast of future ROI.

Right below Home, Reporting gives you a deeper look into what's working and where things can actually be improved.

Under Action, the Audiences page is where you go to build segments.

These can be shaped by different things like people, company-level signals, personas.

ICPs, and many more.

The audiences that you build can be used in campaigns, which are managed here inside of the Campaigns tab.

Think of a campaign as a set of actions that you apply to an entire audience.

Once someone matches your criteria, we can update the CRM, assign prospects to the right folks before we actually outbound to them, and activate a marketing branch so that way marketing and sales goes after the same audience at the same time.

Next up is Intelligence.

Here we have tracked companies and tracked people.

This is where you manage your list of accounts and contacts that UserGems tracks for you.

The Signals page is where you can manage all of your signals in one place.

There's a bunch of really great signals out of the box that are native to UserGems, so we highly recommend you cruise through this page if you haven't.

Already.

Research is where you can ask any questions about your accounts on a list, a report, across your entire TAM, and have Gemi answer those questions for you through multiple research runs.

These answers can be turned into signals that feed into audiences, your outbound messaging, and even scoring.

Next is scoring.

This is where you can manage your ICPs and personas, and most importantly, you you get a transparent view into what's actually influencing your account and contact scores.

This model is customized and built off of your own sales history, and it can be shaped at any time.

Messaging is home to the writing agent, where you can shape your outbound messaging across all of your campaigns by simply chatting with Gemmy.

Then there's Connections.

Connected Applications is where you plug User Gems into the rest of your stack, your CRM, your sales engagement platform, and even ad accounts like LinkedIn, Meta, and Google, to name a few.

Mappings is where you control how data flows between User Gems and these tools, which fields we send to your CRM, which we pull in, and how things like engagement and ad sync are set up.

And finally, Settings.

Here you'll set things up like waterfall enrichments, notifications, meeting assistant, lead cleaning, and ownership rules.

Go ahead and click through the platform for yourself to get a lay of the land, and let us know if you need any help.