This system is not just a lead management system, it's also a lead conversion system.
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When a lead submit an inquiry they enter the sequence and they begin to get nurtured.
00:09
For this business, this was built for med spa and following up just once is not enough.
00:14
So if a lead is not ready to book an appointment when the agent calls them or come in for a consultation right away, we still need to educate and nurture them.
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That's what the SMS and email conversion sequences do.
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We have outreach messages.
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We also track these emails.
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So when someone click on the booking link and they don't complete their booking.
00:33
We can still follow up with them.
00:35
We have a workflow that follows up with abandoned bookings.
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Automated Lead Nurturing & Conversion System — Tella