Madelyn WalshJun 22, 2026

AI Training 🤖

AI Training 🤖

Madelyn Walsh

Learn how to use the AI training bot to simulate sales calls. Practice with custom personas or recreate real past calls to refine your objection handling and improve your performance.

AI Training 🤖

Madelyn Walsh

Learn how to use the AI training bot to simulate sales calls. Practice with custom personas or recreate real past calls to refine your objection handling and improve your performance.

Chapters

00:00

Introduction to AI Training

Overview of the AI training bot and its two primary usage methods.

00:08

Creating Custom Personas

01:15

Simulating Real Prospects

02:35

Performance Scoring

02:42

Analytics Dashboard Integration

Transcript

00:00

Let's go ahead and walk through the AI training bot and the two different ways you can use it.

00:04

Navigate to AI training in your dialer.

00:06

The first way to utilize AI training is to actually create a Persona from scratch.

00:11

a simulated prospect before you ever pick up the real phone.

00:15

You are able to customize the industry job title, objection style, how resistant they are, how much time they'll give you.

00:22

My personal favorite is if there's any distractions I like depths of my Personas actually be driving.

00:29

This is especially useful if you're about to work a brand new list or a new vertical you haven't called into before.

00:35

Build a Persona, run the call a few times and get comfortable with the language and the objections before you're live.

00:42

the second way is loading up an AI version of a real prospect you just called.

00:47

As you're making dials, you're going to hit calls that don't go the way that you wanted.

00:51

Maybe they pushed back hard, maybe you fumbled an objection, or maybe they hung up before you even got your footing.

00:58

Instead of moving past it, come into AI training and actually pull up that prospect.

01:04

Salesfinity will generate an AI version of that person based on their profile and the context of your call.

01:10

You're now practicing against someone who sounds and responds like the real thing, not just a generic bot.

01:17

Run the call again.

01:18

Try a different opener.

01:19

Handle the objection differently.

01:21

Figure out what you'd say to actually move it forward.

01:24

if it didn't go well, once that's useful, use it to your advantage.

01:28

Come in and practice that conversation again.

01:31

In AI training, The nice thing is, you'll actually get scored after each session so you can see specifically what's improving and what still needs work.

01:39

here's where it all connects.

01:41

Your analytics dashboard will flag where you're losing calls.

01:44

Weak open ended questions, soft call to action, whatever it is, come in here, drill on exactly that and practice it until it clicks.

01:53

Hopefully this helps.

AI Training 🤖 — Tella