LummyJun 1, 2026
AI phone testimonial
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AI phone testimonial
Lummy
Learn how integrating an AI assistant like Ava streamlines patient communication and administrative tasks. This testimonial highlights how pre-call information gathering improves efficiency and saves valuable time.
AI phone testimonial
Lummy
Learn how integrating an AI assistant like Ava streamlines patient communication and administrative tasks. This testimonial highlights how pre-call information gathering improves efficiency and saves valuable time.
Chapters
00:00
Introduction to Efficiency
An overview of how the new system improves daily workflow and patient interactions.
00:16
AI Assistant Benefits
00:43
Streamlining Admin Tasks
Transcript
00:00
my God, lads, you've just made my life so much easier.
00:03
Honestly, it's.
00:04
It's been fantastic.
00:05
And then I think for patients as well, they get a response and just makes me much more focused on what exactly the patient wants, what I need to do with them.
00:14
And we do it really quickly then.
00:16
So for me, what's really helpful is that, it's almost preempted, like with the.
00:22
With Ava, our, AI assistant who's part of our team now.
00:25
She asks the right questions and the person gives the answer.
00:30
So before I go and make that call to that patient, I know exactly what they want.
00:34
And I've all.
00:35
I've already looked at the diary, or I've already looked at a price, or I know the answer before I even call them back.
00:41
So it just makes it so much more efficient.
00:43
And, because I'm working on the admin side of the business and the management of the business, I'm permanently on my laptop and in emails.
00:51
So to be able to get the conversation in text on email is perfect for me.
00:57
It just is much quicker than going back to the phone, listening to voicemails.
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