Marie XhauflairJun 24, 2026

New: Product Trainer activity

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New: Product Trainer activity

Marie Xhauflair

Meet Product Trainer, your go-to activity for building product knowledge through short, repeatable practice.

Questions are generated based on the products in your web shop that match your selected product theme.

New: Product Trainer activity

Marie Xhauflair

Meet Product Trainer, your go-to activity for building product knowledge through short, repeatable practice.

Questions are generated based on the products in your web shop that match your selected product theme.

Chapters

00:00

Introduction

Introduction to the product trainer activity for building product knowledge.

00:23

Setting Up Activity

01:15

Adding Custom Instructions

01:43

Learner Experience

02:03

Conclusions on the Product Trainer

Transcript

00:00

So meet the product trainer.

00:01

It's going to be your go to activity for building product knowledge on the platform.

00:06

And why you ask?

00:08

Well, because learners practice in very short bursts the activity as often as they want until the knowledge actually sticks.

00:16

for this demo, let's pretend like my company is a drugstore type of company.

00:20

So I've set up the web shop with TinQwise.

00:23

let's begin.

00:25

I'm in content activities and I'm going to create a new activity called the product trainer.

00:32

And I'm going to set it up like any other activity.

00:34

And let's say that I want the learners to practice sunscreen.

00:40

related product products.

00:42

Okay.

00:43

so I open the activity and now I can set it up.

00:46

So let's edit it.

00:47

as I said, I want them to product practice sunscreen products.

00:52

And now it's looking within the web shop the products that match.

00:56

So here we have 50 products that match sunscreen.

01:00

Now if I go down we have five questions I can customize it and then time per question.

01:06

So actually I want 15 seconds which is already reflected in the preview and the percentage of passing score.

01:13

I'll keep it 70%.

01:15

And here we have instructions for the agent.

01:17

So by adding additional context you can tailor the activity even more to your brand and what you want the learners to achieve.

01:25

So for this I have prepared already some instructions.

01:29

Create customer facing questions that guide learners to the right recommendations based on spf, skin type, finish feel and when to reapply.

01:37

Okay, then I can create my preview and it generates some questions.

01:42

All right.

01:43

So now that it's generated some questions, I can start it.

01:47

And for learners what they feel is really just a fun game to, to do.

01:52

so let's.

01:54

Let me answer this.

01:55

I have seven seconds left.

01:56

Okay, so I didn't get the right answer and it gives me immediate feedback.

02:03

So, as you can see, learners always get random questions.

02:06

Even if they open it for the third time, they get instant feedback in that way, learners keep practicing in a way that feels a lot more natural, instead of just maybe reading and forgetting the information.

02:18

So if you want product knowledge on the floor that actually sticks, the product trainer has got you covered.

02:24

set it up just like I did now, hit publish and let learners practice anytime.

New: Product Trainer activity — Tella