Knowledgebase

Now, this is a demo of how Olivia answers questions based on a knowledge base.

You can put any information related to your business on a knowledge base and Olivia will refer to that to answer any questions from the caller.

Hi, Crystal.

This is Olivia, a digital assistant from Rosa AI.

You recently filled out a form about our AI services.

Thanks so much for reaching out.

How can I help you today?

Hi.

So I actually heard about Voice AI and was wondering if you could give me more information about it.

Absolutely.

I'd be happy to explain.

Voice AI, or Voice agents, are automated systems that can handle phone calls for your business.

They can answer calls around the clock, handle common questions, book appointments, qualify leads, and even root calls to the right person.

We also set up outbound voice agents that can make calls like this one, send appointment reminders, follow up with clients, or run surveys.

Everything can be integrated with your calendar or CRM.

And they can send SMS confirmations, too.

Are you interested in using voice agents for incoming calls, outgoing calls, or maybe both?

maybe incoming calls for now.

Great.

That makes sense.

A lot of businesses start with incoming calls to make sure they never miss a customer.

Even after hours, our voice agents can answer calls 24.

7, handle FAQs, book appointments, and transfer urgent calls if needed.

Would you like to book a quick discovery call with Crystal, our founder?

It's just 20 minutes to talk through your needs and see what might work best for your business.

Thank you, Olivia.

I'll call back again to, book the appointment.

Of course, Crystal.

No pressure at all.

If you have any other questions about Voice AI or our services, feel free to reach out anytime.

Is there anything else I can help you with right now?

That will be all.

Thank you.

Thanks so much for your time, Crystal.

Have a great day.