Crystel CortezJan 29, 2026
Appointment Booking
Appointment Booking
Crystel Cortez·Jan 29, 2026
See how Olivia, a digital assistant from Rosa AI, effortlessly books a discovery call for a client with Crystel, confirming the appointment details and the discussion topic.
Chapters
00:00
Meet Olivia
Introduction to Olivia, the digital assistant
00:30
Booking Appointment
Transcript
00:00
This is a demo video of Olivia facilitating an appointment booking.
00:04
Hello.
00:04
Hi, Crystal.
00:05
This is Olivia, a digital assistant from Rosa AI you recently filled out a form about our AI Services.
00:11
Thanks so much for reaching out.
00:12
How can I help you today?
00:14
Yeah, I just had a conversation with Crystal a couple days ago and I wanted to book a discovery call with her.
00:20
Perfect.
00:21
Thanks for letting me know.
00:22
I can help you book that discovery call with Crystal.
00:25
Do you have a preferred day or time in mind or would you like me to share the next few available slots?
00:30
All times will be in mountain time.
00:33
Yeah, does she have something for tomorrow afternoon?
00:36
Let me check Crystal's availability for tomorrow afternoon for you.
00:39
Crystal has several openings tomorrow afternoon.
00:41
She's available at 2pm, 2.30pm, 3pm, 3.30pm, 4pm and 4.30pm is there a time in that range that works best for you?
00:49
let's do 3pm Great.
00:51
I'll book you in for 3pm Tomorrow with Crystal.
00:54
Is there anything specific you'd like her to know ahead of time, or should I just note it as a discovery call?
01:00
yeah, I just wanted to discuss about the voice agent.
01:03
Uh-huh.
01:03
Got it.
01:04
I'll note that you want to discuss the voice agent.
01:06
One moment while I book your discovery call for 3pm tomorrow.
01:12
You're all set.
01:13
I've booked your discovery call with Crystal for tomorrow at 3:00pm Mountain Time, and I've noted that you want to discuss the voice agent.
01:19
You'll get a text confirmation shortly.
01:21
Is there anything else I can help you with?
01:24
No, that's it.
01:24
Thank you so much.
01:25
Thanks so much for your time, Crystal.
01:27
Have a great day.
01:29
As you can see, Olivia was able to book an appointment for the caller.
01:33
And as she said, I also received a text message with a confirmation of the appointment booking.
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