now that your campaigns are live and your identities are set up, the next thing that happens is simple.
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You start getting replies.
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Those replies can come from LinkedIn profiles connected to Topo or you can email inboxes attached to your identities.
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Topo automatically aggregates all replies into one place called the Master Inbox.
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In the Master Inbox you will see all LinkedIn and email replies from your topo sequences.
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Important to note, Toppo never shows your personal LinkedIn messages or personal emails.
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You only see replies coming from topo campaigns.
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When a reply comes in, topoai automatically analyzes and categorize the the response.
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For example Positive reply, meeting request, bad timing, referral or unsubscribe.
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This helps you understand what needs your attention instantly.
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Based on the reply category, Topo can notify you by email or on Slack so you never miss an important reply like a meeting request or hot click.
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For example, In the Todo tab you will find all conversations that requires your action.
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These are replies where someone is interested, asking questions, raising an objection or asking for a meeting.
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The Done tab shows conversations that are already handled or completed.
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and all gives you access to all replies past and present.
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one important detail not all campaigns use the same identity.
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For example, one campaign might be sent from a founder identity another from a sales identity.
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When you reply in the Master Inbox, keep in mind that Topo automatically replies from the identity used in that campaign, so prospect always hear back from the right person.
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To sum it up, the Master Inbox is where all replies are Centralized, prioritized by AI and ready for you to handle email and LinkedIn all in one place.
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and you might be wondering, how do you make sure you don't contact people you shouldn't like existing customers or partner or competitors?
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That's exactly what we'll cover in the next video Exclusions.