Overview of building an AI agent on WhatsApp using Kapso.
00:13
Connect Phone Number
00:50
Create Workflow
01:03
Configure AI Agent
01:17
Set Workflow Trigger
01:31
Test and Manage
Transcript
00:00
Today, we are going to create an AI Agent on WhatsApp from scratch.
00:04
We are going to get a phone number to automate on WhatsApp, connect it to Kapso create the AI Agent and connect the agent to the number so it responds to messages.
00:13
So we are in the Kapso dashboard and we are going to click on Add Phone number.
00:18
Then we'll select the Instant Setup option where Kapso will provide us with a phone number at no extra cost.
00:25
We click Setup Phone number.
00:28
And we will follow Meta's process to connect the number.
00:32
Here I will select a BSP provided number and this is the number that Kapso provides.
00:40
We click next and we click Confirm So we are ready.
00:45
Here we click Finish.
00:48
And our number is connected.
00:50
So now we will create the workflow.
00:53
So here we go to workflows, new workflow.
00:57
We create the workflow.
00:59
And here, this is the canvas where we can edit this workflow.
01:03
We will add, a new AI Agent, and we'll provide some instructions here.
01:10
We select an AI model, we create the node, and now we connect it to the start node.
01:17
Now we will create the trigger that will start this workflow.
01:21
We select the phone number.
01:26
Now we activate this workflow and we are ready to go.
01:31
So if we say hi, The agent will respond back.
01:39
And if we go to the inbox, we can see all the messages between the agent and the users.
01:44
And, we can take control by clicking here on handoff.
01:50
Now the AI Agent is no longer going to respond.
01:53
And we can send messages manually.
01:57
That's it.
01:58
That's how we build an AI Agent on Kapso in just two minutes.