Learn how to perform a Root Cause Analysis (RCA) for incidents directly through Slack using the Fabric agent. This tutorial demonstrates the process from initiating the RCA to viewing the final summary on the platform.
Chapters
00:00
Introduction
Overview of performing root cause analysis through Slack and the platform.
00:27
Initiating RCA
00:45
Starting Analysis
Transcript
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00:01
Welcome to this video.
00:02
So in this video we'll be looking into how we can perform RCA for an incident through Slack.
00:07
Okay so.
00:09
so where we'll be able to run, the R, we'll be, will be able to trigger the RCA in the slack and we'll be able to see the same in in the platform.
00:17
Okay so once the RCA is done, we'll be able to see the report in the platform as well as the Slack channel as well.
00:24
Okay so before further ado, let's get started.
00:28
So in order to call the RCA agent, all you have to do is make sure of Type fabric agent RCA and give the prompt provide rca for you need to give the incident number.
00:45
So okay, so just click on send, you'll be getting a message called.
00:50
Okay so let's go back to the platform and check.
00:54
So as you can see we do not have anything running as of now.
00:58
It's gonna take a minute or to see.
01:00
Yeah, so as you can see the RCA for, for that particular incident is being called in the platform.
01:07
So in the platform we can just confirm of the conversational details as well.
01:13
Where since it's several steps and substeps so the entire process will take around five to six minutes.
01:21
So once it is done we'll be able to see the summary here in this particular dashboard as well as in the Slack channel as well.
01:28
As we can see, the.
01:31
As we can see, the RCA for that particular incident is completed.
01:37
We can see the output as well.
01:40
Yeah, this is the RCA report.
01:46
It shows you in detail about the triggers and activities thing and the topology details, verification details and everything.
01:55
And the same thing can be seen the select channel as well.
02:01
Okay, so this is the incident summary alert.
02:05
Details, root cause, key findings, and the recommendation as well.