Mitchel SwansonDec 9, 2025
Oxygen Store Hero & Report Data Issues ⚙️
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Oxygen Store Hero & Report Data Issues ⚙️
Mitchel Swanson·Dec 9, 2025
This video highlights several data issues with the Oxygen Advantage Store Hero, including problems with data pulling, LTV and finance report formatting, and missing new customer acquisition metrics despite marketing spend.
Transcript
00:01
Hey, folks, quick video looking at, some issues for Oxygen.
00:06
Oxygen Advantage Store Hero.
00:10
This is a velvet version.
00:12
I think there's another one that, I don't think has it all turned on or whatever.
00:16
Anyways, we stopped pulling data kind of on the second third here.
00:20
so that doesn't look very good.
00:22
Hope we can get that sorted.
00:23
The other bit is I did push a recent on the LTV report, you know, maybe five minutes ago.
00:29
Still looks kind of funny here.
00:31
And wrong.
00:32
And then let's hit the finance report, and if I sort this out for year to date, we're going to see sales.
00:44
What?
00:44
This was showing all zeros before.
00:46
Okay, those should be zeros.
00:49
Anyways, the formatting is really weird.
00:51
I guess that's another one worth highlighting.
00:54
but we seem to be missing a lot of these new customer numbers kind of across the board.
01:02
This all looks really funny.
01:04
Even though they were spending on marketing.
01:06
As you can see up here, marketing has it.
01:09
But if we go down to.
01:10
Let's break down between cost per acquisition, new customers, none of that's calculating for them.
01:14
And it just goes back to November here a bit.
01:17
and we're missing customer numbers, but it all kind of looks okay.
01:23
Maybe if you come to the store overview.
01:27
So, hoping to get this sorted for them.
01:30
yeah.
01:31
Everything is looking really odd.
01:33
Anyways, let me know.
01:34
I guess we might as well just quickly check here.
01:36
Auction Advantage.
01:38
That one was also added.
01:39
But let's go to our feature flags and just for the sake of everyone being on the same page.
01:46
Well, I feel like that should be on.
01:50
I'm not actually sure which one should be the main store.
01:52
I thought it would be this one because they migrated recently.
01:54
I think that's a new one.
01:56
but regardless, it doesn't want to work that well either.
02:00
Let's look at the original Oxygen Advantage as well, since you're with me here at this point.
02:05
Might as well.
02:12
that's okay.
02:13
Sorry.
02:16
Hope you're having a good day.
02:18
Just gonna wait a minute for this.
02:25
Yeah.
02:25
Okay.
02:26
Same issue.
02:27
Actually even worse than the other one.
02:30
Okay.
02:31
Yeah.
02:31
Because this is the old one, so Auction Advantage.
02:36
And I'll put that in the ticket.
02:38
Sure.
02:39
And we're missing most recent data.
02:41
Okay, thanks, y'.
02:42
All.
02:43
let me know if you have any questions.