Klime beta demo

Hey everyone, here's a quick update on Klime because we've been making a ton of progress.

in the first 30 days, about half of your customers are going to leave.

That's just been true for the last 20 years.

I've been doing this and it's probably true for you and for everyone else out there building a product.

But you can combat that by measuring what people are doing in your app and then trying to find out why they're doing it.

Klime helps you reduce your churn by, by combining those two things in a really easy customer intelligence, tool.

here's what it's done for me so far.

It sent me a notification on Slack about, yeah, I'm actually doing quite well.

you know, 17 customers need love.

They're at risk of churn, but there's also a few that are expanding.

Let's go take a look at one of them.

you immediately see the activity of this customer, the amount of users, but also the amount of things that they've been doing in your app events.

Because that's all tracked the through our SDK.

You can install our SDK in 10 minutes by using your favorite AI.

and immediately you can see their activity.

not just activity is tracked, but also conversations.

I can add a note, for instance, of a call or a meeting that I've had with one of my customers or I can CC Klime on an email, both outgoing and incoming.

And that means that I can track the customer interactions and I can get user feedback in, which is really cool.

I can then click this little button here, generate outreach and, and it will generate an email that's fitting for this customer that really connects with them and that also goes to the person that's the most active in your product so that you're going to get some actual feedback.

obviously I want to see more than one customer.

So here's my dashboard.

This is a pre configured dashboard so you don't have to do all these SQL queries, set everything up.

No, this works from day one.

Every single dashboard is filtered organization.

So it's really made for B2B companies.

and I can immediately see who's growing, who's churning, who should I talk to?

I can see that a few are definitely churning.

So let me ask about one of them.

What about Hills and Sons?

what should I be doing next?

Now this AI has all kinds of tools to look at email history.

It looks at the events and individual users in the organization, how active are they still.

And it then can tell me here.

Yeah, you're dropping 60%.

Cameron, is definitely actively using the product, but some are not.

and yeah, there's also this other thing.

Jamie bought a new boat.

so maybe this is a nice personal touch to use in your outreach.

this gets smarter every single time you use the dashboard.

It's really cool.

successful startups already are doing this, but manually.

They're going through this loop, of product market fit, which is measuring or learning.

building and repeat.

Let climb help with the first two measuring and learning.

if you want to give this a try, reach out to me.

we'll be happy to send you an invite for the beta.

And if you have any feedback, let me know as well.

Thanks.