Streamlining Creator Outreach with Live Chat 🤝 CreatorOS
Tim Mitchell
about 2 months ago4 views
Transcript
00:00
So you're working on a campaign, you're messaging creators, shortlisting, putting everything together, and you're actually doing it on email, which is pretty common.
00:10
what you'll often find is that creators say, sorry, I went to Ibiza for a week and I haven't checked my emails.
00:17
Or, sorry, your email got lost.
00:19
Your email went to spam.
00:20
So pretty common problems, right, with Creator OS, we work to solve it.
00:25
So we've now got a live chat system on here.
00:28
So here's my campaign.
00:30
I'm working to shortlist people.
00:33
I'm negotiating with a guy called Mitch and offered a price.
00:37
And when I click on here, I see his current deal memo.
00:40
But then I can come right into here and I have live chat with Mitch.
00:44
Mitch, as a creator, has this on his phone.
00:46
So every time I message him, he gets a WhatsApp telling him that there's a message from me, he can come in and chat back.
00:53
So I'm asking him if he can be in Derby to film, how is he going to get there?
00:59
a minute later, yeah, I've got a car.
01:02
And we can continue with the negotiation, continue with all our logistics.
01:06
Similarly with Will, who I've now moved into contract phase with, I can look in here and I'm asking him where he lives, if he's got access to a petrol station, is he free on Sunday to shoot?
01:17
It's all done very quickly, but also, very importantly, there's a whole paper trail for this deal.
01:23
Right?
01:23
So we're chatting, but there's also every quote, every change, every amendment to our deal memo is then recorded in one place.