> ## Documentation Index
> Fetch the complete documentation index at: https://www.tella.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# How do Credits work?

> Credits pay for the Tella agent. Pro includes 3,000 credits per seat each month and Premium 6,000, reset monthly. Workspace owners can buy one-time top-ups that never expire.

<Note>
  Credits are part of the [Tella agent](/docs/help/editing/edit-with-the-tella-agent) **public beta**. We'd love your feedback: email [support@tella.com](mailto:support@tella.com).
</Note>

Credits are what the Tella agent spends when it edits your video: every message uses some credits, and the workspace balance is shared by everyone who uses the agent.

## Where do I see my credit balance?

Open the [Tella agent](/docs/help/editing/edit-with-the-tella-agent) in the editor and click the credits button next to the message box. The **Credits** window shows your **Workspace balance**. When the balance runs out, that button becomes **Add credits**.

Workspace owners on a paid plan also see their credits in the **AI credits** card at the top of **Settings** → **Plans & Billing**, above the plans. The card shows your **Workspace balance**, with a bar against the credits your plan includes each month. If top-ups take your balance above the monthly allowance, the bar stays full.

The **AI credits** card only appears once your workspace has an active paid subscription. It's hidden during a free trial and when a subscription is past due or cancelled.

## How many credits are included with my plan?

Paid plans include a monthly allowance of credits for each seat:

| Plan | Included each month, per seat |
| - | - |
| Pro | 3,000 credits |
| Premium | 6,000 credits |

The allowance is pooled across the workspace, so anyone in the workspace can use it. For example, a Premium workspace with 3 seats gets 18,000 credits each month.

Included credits reset each month and don't roll over: credits left at the end of the month expire, and your workspace gets a fresh allowance. This applies to monthly and yearly plans alike: a yearly subscription still gets its allowance one month at a time.

Free trials don't include credits, and the agent can't be used until you subscribe to a paid plan.

## How many credits does a message use?

It depends on how much work the agent does and which model it uses. A quick change like "cut the first five seconds" uses few credits; a big edit across a long video, a larger model or a higher thinking level uses more. Your balance updates after each reply.

## Buy more credits

Workspace owners can top up anytime with a one-time purchase:

| Credits | Price |
| - | - |
| 10,000 | \$10 |
| 50,000 | \$45 |
| 100,000 | \$80 |

1. Click the credits button next to the agent's message box, or go to the **AI credits** card in **Settings** → **Plans & Billing**.
2. Choose a top-up under **Top-up**.
3. Click **Go to checkout** and pay in Stripe Checkout.

The credits are added to your workspace balance as soon as payment completes.

## Do purchased credits expire?

No. Purchased credits never expire; only the monthly included credits do. Your monthly allowance is always used first, so purchased credits are only spent once the month's included credits run out.

## Who can buy credits?

Only workspace owners. Members who open the **Credits** window see **Ask a workspace owner to add more credits.**

## What happens when we run out of credits?

The agent stops accepting messages, the message box turns yellow and says **You're out of credits. Add more to keep using the agent.**, and the credits button becomes **Add credits**. Nothing else in Tella is affected: you can keep editing, exporting and sharing as usual. Messages work again as soon as a workspace owner tops up or your monthly allowance resets.


## Related topics

- [Why do I see the 'no sound' warning?](/docs/help/troubleshooting/why-do-i-see-the-no-sound-warning.md)
- [How do I cancel my free trial?](/docs/help/billing/cancel-free-trial.md)
- [How does the 7-day free trial work?](/docs/help/billing/how-the-free-trial-works.md)
- [Add your custom domain](/docs/help/admin/add-your-custom-domain.md)
- [Edit with the Tella agent](/docs/help/editing/edit-with-the-tella-agent.md)


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